Account deletion

How to request deletion

1. In the Ramble On app, open Settings, then Support and account deletion.
2. Tap Request account deletion to create a prefilled email.
3. Send the email from the address connected to your Ramble On account.

If you cannot access the app, email us directly. Include your account email, company or workspace name, and whether you want your individual account, the company workspace data, or both deleted.

Sending a request does not immediately delete your account. Ramble On support will verify that you control the account, confirm the scope of the request, and tell you the expected completion timeline. We will email you when the deletion process is complete.

What happens to your data

Data deleted or anonymized

When the request is approved and no retention requirement applies, this may include:

• Your profile, preferences, and company membership information.
• Captured text, voice recordings, uploaded audio, and transcriptions.
• Parsed suggestions, review items, drafts, and related app data.
• Cached customer data and Ramble On’s QuickBooks connection tokens and sync records.

Data that may be retained

We may retain limited information when required for legal or accounting obligations, security and abuse prevention, audit records, or an active support request. If that applies, we will explain it in our response.

QuickBooks records

Deleting Ramble On data does not delete estimates, invoices, or other records already created in QuickBooks. You may need to delete or archive those records separately in QuickBooks.

Need help?

Contact support@rambleonapp.com or visit our support page. For more information about how Ramble On handles personal data, read our Privacy Policy.